Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
✦Data Collection: We collect name, phone, email, pickup/drop-off locations, and payment details when you book a ride.
✦Usage Purpose: Your information is used to process bookings, provide customer support, and improve service quality.
✦Location Access: With your permission, we may access your real-time location to facilitate pickups and improve navigation.
✦Communication: We use your contact details to send booking confirmations, ride updates, and service notifications.
✦Marketing: With your consent, we may send promotional messages. You can opt out at any time by contacting us.
✦Third-Party Sharing: We do not sell or rent your personal data. We share it only with trusted partners to fulfil services.
✦Payment Security: All payment transactions are encrypted and processed securely. We do not store full payment details.
✦Cookies: Our website uses cookies to enhance user experience, track visits, and gather analytics data.
✦Data Retention: We retain user data only as long as necessary for service fulfilment and legal compliance.
✦User Access: You have the right to access, correct, or delete your personal data by contacting our support team.
✦Data Protection: We implement appropriate technical and organisational measures to protect your data from unauthorised access.
✦Policy Updates: We may update this policy periodically. Users will be notified of major changes via email or website alerts.
✦Contact Us: For any questions regarding this privacy policy, please contact support@13taxiairport.com.au.